Defra digital waste tracking
Every load, clearly recorded. From the cab to the receiving site.
Run a carrier business, a receiving site, or both. Keep delivery records on your phone and manage receipts for sites your organisation operates. Each record shows whether it stays local or goes to Defra.
No card needed to start. Cancel any time.
- Vehicle
- AB12 CDE
- Waste
- 17 01 07 Mixed rubble
- Taken to
- Hartley Lane Transfer
- Net weight
- 6.40 t
Two workflows. Clear reporting responsibilities.
Receivers: report waste received at your operated sites. Carriers: keep delivery records now; the government carrier rollout is planned for October 2027.
Choose the workflow your business needs
Receipt reporting and carrier recordkeeping have different responsibilities. Keep the two clear in one workspace.
Carrier deliveries
Record what you delivered, where and when. These records stay in Loadmark; the future government carrier connection is not enabled.
Receiving-site receipts
For in-scope receivers, track the two-working-day receipt deadline using the receiving site’s nation. Existing transfer and consignment documentation remains a separate responsibility.
Businesses that do both
Link your own delivery to its receipt at your operated site. Select the delivering carrier and keep submission references separate.
How Loadmark works
- 1
Connect your business once
Choose carrier, receiving site, or both. Mark which sites you operate. Receiving-site operators can add their reporting organisation’s Defra code.
- 2
Log the load at the gate
Pick the site, type the waste code and the weight. Your vans and sites are remembered, so it's a few taps. No signal? It waits on the phone.
- 3
Loadmark does the rest
Deliveries stay in your records. Authorised receipts enter the submission queue. Rejections need a correction; uncertain outcomes are held for checking.
Built for the yard, not the office
Works with no signal
Capture loads without signal. They are sent to Loadmark when a connection returns, retaining their delivery or receipt role.
Catches typos before Defra does
90 tonnes on a 7.5 tonne tipper? A code that doesn't exist? Loadmark asks before it sends, so you're not chasing rejections.
Receipt deadline reminders
Receipt records show their reporting deadline using the receiving site’s nation. Reminders help you act before it passes.
Careful submission handling
Failed sends are retried automatically for days. If a receipt may already have arrived, it is flagged for you to check, so a record is never missed.
Plain English, not error codes
When Defra refuses a record we tell you exactly which box to change, and take you straight to it.
Big buttons, gloves on
Designed for a phone in a cab: large text, one job per screen, and it installs on the home screen like an app.
When is a receipt due?
For in-scope receiving sites, choose the receipt date and site nation. This calculator does not set a carrier reporting deadline.
One price. Every load.
Loadmark
£29 a month plus VAT
Unlimited loads, for your whole business. 30 days free first, no card needed.
Start your free trial- Unlimited loads and sites
- Works offline on any phone
- Checks before every send
- Deadline reminders by email
- Automatic retries when Defra is down
- Cancel any time, no contract
Defra's own service charge, if your business has to pay one, is paid to Defra, not to us.
Questions
Does this apply to my business?
In-scope receiving sites report from 1 October 2026 in England and Wales, and from 1 January 2027 in Scotland. Northern Ireland has not yet made its regulations, so its start date is still to be confirmed. If you carry, broker or deal in waste and hold a waste carrier registration, the duty to record movements digitally is expected to apply to you from October 2027. Final carrier scope and duties depend on the applicable legislation and published service requirements. Defra's guidance is the final word, and we keep Loadmark in line with it.
What do I need from Defra?
Receiving-site operators use their organisation’s code for the receipt service. Carrier-only records stay in Loadmark; when connected, we submit authorised receipts under that code.
What if there's no signal on site?
Log the load anyway. It stays on the phone until it can reach Loadmark. Carrier deliveries remain local; authorised receipts enter the receipt submission queue.
What happens if Defra refuses a load?
We email you straight away, in plain English, with a link to the exact box to change. Fix it and it goes again by itself.
Can my drivers use it?
Yes. You add each driver by email and they sign in on their own phone. They can log loads and add sites, but never see your business details, your Defra connection or your billing.
Is my data safe?
Business accounts are separated. Authorised service operators can access support information. Only authorised receipt records are sent to Defra. Read our privacy notice.
Can I cancel?
Any time, from the Subscription page. There's no contract and no cancellation fee.